Appendix

Fetching Message Tracking (Exchange Online) Logs

The Office365 application does not fetch Message Tracking (Exchange Online) logs. To fetch these logs, you need to download the LogPoint Agent application and the PowerShell script zipped with the Office365 application.

Follow these steps to fetch Message Tracking (Exchange Online) logs:

  1. Import exchange online cmdlets into the Windows PowerShell session.

    Note

    Refer to Connect to Exchange Online PowerShell for details on importing exchange online cmdlets into the Windows PowerShell session.

  2. Enter the Username, Password, DateStart, and location of the Outfile in the provided PowerShell script.

  3. Schedule an interval to run the provided script using the Windows scheduler.

  4. Install the LogPoint Agent application.

  5. Configure LogPoint Agent to collect the output file that consists of the Message Tracking (Exchange Online) logs written by the PowerShell script.

  6. While configuring LogPoint Agent:

    5.1 The fetch interval must be the same as in the Windows scheduler.

    5.2 You must use the Office365 normalization package LP_O365 Exchange MT.


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