Manage LPSM Users

User Account Management

You can define Permissions Groups, User Groups, and Users in LPSM from the User Accounts section of the Settings menu. You can create users, control user access to resources (assets), and specify the actions that users can perform.

User Accounts

Users

You can create multiple Users and assign different permissions to them. You need to create a user group and permission group before creating a user.

Users

Refer to the User Groups section to create a user group and the Permission Groups section to create a permission group.

Add a User

• The admin user is a default, mandatory user and cannot be deleted.

• After the patch upgrade, you must add an email address for the admin user, which is set to empty by default if the default email address was previously [email protected].

1. Go to Settings >> User Accounts >> Users.

2. Click Add. Add a User:

   User Pop-up Panel:

3. Enter the Username, Password, Re-Password and select a User Group for the user in the Account Information section.

4. Enter the Name, Email, and Time Zone of the user in the Personal Information section.

5. Click Submit.

• Users can see logs collected at different intervals as per the time zone they configure. If a user works in Denmark and wants to view the logs collected in Europe, they have to view logs collected in Europe in the Danish Time Zone.

• Multiple User Groups can be mapped to a single user.

Edit a User Profile

1. Click the Username of the user.

2. Click Submit after updating the information.

Except the Username, all the other parameters can be edited.

Delete a User

You cannot delete an active user from the user list. Before you delete a user, make sure you deactivate it first. Deactivated users do not have permission to access the system.

1. To delete an existing user, deactivate the user by clicking the De-Activate User () icon from the Actions column.

2. Click Yes to deactivate the user. Enter your credentials to proceed.

3. Go to the Manage De-Activated Users page.

4. Click the Delete () icon from Actions column to delete the user.

5. Click Yes.

Change the User Password

1. Click the Change Password () icon from the Actions column to open the Change User Password pop-up panel.

2. Enter the New Password and enter the new password in the Re-Password field.

3. Click Submit.

User Groups

You can create User Groups, add users to them and configure pool permissions in them. The user group is associated with one of the permission groups. Hence, a particular user group setting is a combination of pool permissions and site permissions. The user group setting is applied only to the users associated with a group.

User Groups

The User Account Administrator users cannot view the users present in the LSPM Administrator user group.

Add a User Group

1. Go to Settings >> User Accounts >> User Groups.

   There are two user groups in LPSM by default:

   • The LPSM Administrator user group is a highly privileged user group. Users assigned to this group have access to all the settings items listed in the User Accounts, Configuration, LogPoint Configuration, and System tabs.

   • The User Account Administrator user group has all permissions except access to the System tab.

   These default user groups cannot be edited or deleted.

2. Click Add.

   Add a User Group:

   User Group Pop-up Panel

3. Enter a Name and a Description for the user group.

4. Select a Permission Group from the drop-down.

5. Select the LogPoint pool from the Pool Permission. Setting the pool permission allows users to search logs from only the selected pools.

6. Click Submit.

Edit a User Group

1. Click the Name of the user group.

2. Update the information and click Submit.

Delete a User Group

Before deleting a user group, make sure that no user is currently using the user group.

1. To delete a user group, click the Delete () icon from the Actions column of the user group.

   • To delete multiple user groups, select the user groups. Click the More drop-down and select Delete Selected.

   • To delete all user groups, click the More drop-down and select Delete All.

2. Click Yes.

Permission Groups

Permission Groups allow you to control the access levels of the users. You can assign Read, Create/Edit, or Delete permissions to LPSM Site permission items. You can also group different permissions into a single permission group.

Permission Groups

Add a Permission Group

1. Go to Settings >> User Accounts >> Permission Groups.

   There are two permission groups in LPSM by default:

   • The Operator permission group has read only site permission.

   • The Admin permission group has all the read, create, and delete site permissions.

   The default permission groups cannot be edited or deleted.

2. Click Add. Add a Permission Group:

   Permission Group Pop-up Panel:

3. Enter a Name and a Description for the permission group.

4. Select the LPSM Site permission Items such as Dashboards, Reports, Incidents, ReportTemplates, AlertRules, AnalyticsPackages, SearchTemplates, and SearchPackages along with the permissions of Read, Create/Edit, or Delete.

   For example, if you select Read, and deselect Create and Delete for Dashboards, then the user mapped with the corresponding Permission Group can view the subscribed dashboards but cannot add or delete them.

   When the site permission of Delete is selected then the permission of Read and Create is enabled automatically. Similarly, when access to Create is selected, Read is also enabled.

5. Click Submit.

The newly added permission group can be assigned to any user group.

Edit a Permission Group

1. Click the Name of the group.

2. Update the information and click Submit.

Delete a Permission Group

Before deleting a permission group, make sure it is not assigned to any user.

1. To delete a permission group, click the Delete () icon from the Actions column of the permission group.

   • To delete multiple permission groups, select the permission groups. Click the More drop-down and select Delete Selected.

   • To delete all permission groups, click the More drop-down and select Delete All.

2. Click Yes.